Returns
You have 30 days from delivery to ask for a return. The piece has to come back unused, in its original box, with your receipt or order confirmation.
If it arrives broken, or it's the wrong piece
Open the box when it arrives and check the glass. If anything is broken or faulty, or it's not the piece you ordered, tell us right away, and see our packing guide for the photos to take.
How to start a return
Before you send anything back, write to us on the contact page with your order number and which piece it is. Packages sent back without approval aren't accepted. Once your return is approved, you'll get a shipping label and the address to send it to.
Some things can't be returned:
- a piece that's been used
- a special order, or anything personalized
- anything bought on sale, and gift cards
Amani Summerday's mini dry rig is final sale, so it can only be returned if it arrives damaged.
Refunds, swaps and fees
Once the piece is back and checked over, we'll let you know if the refund is approved. Refunds go back to the card or account you paid with, and your bank may take a few days to show it. We can't swap one piece for another, so return the first one, and once that's approved, buy the one you want.
Returns are handled by Slippy LLC of Bellingham, Washington, which sells every order, under the return policy shown at checkout, and it decides each refund. A restocking fee of up to 25% of the price can come out of a refund. Shipping isn't refunded, and if your order shipped free, the cost of that shipping can come out of the refund too.
Updated November 9, 2026